Corporations and chain restaurants have already taken advantage of Facebook marketing to spread the word about what they have to offer, but small business owners can use it too! Use this marketing tool to benefit instead of ignoring its power in every day life. Read this article for helpful tips!
Sponsoring a contest can be a fantastic way to get more followers on Facebook. Take advantage of this great idea. Encourage people to "like" your Facebook page, and offer discounts or prizes in exchange. It is important that you always follow through on any prizes you claim to give; otherwise, people will view you as dishonest.
Be sure your Facebook page properly represents your business or company. Usually, fans of your page are there because they are interested in learning about what you offer. If you do not have any details about your products or services, they may be confused about what it is you are offering.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Get your subscribers to interact with you by asking some questions. You could for instance ask people to share a funny anecdote with you or to give their opinion on a certain topic. This is a great way to get your subscribers to interact with you and with each other.
Build your brand's personality. If you make a bunch of posts that aren't interesting them people will associate that with your brand. Show some personality, however remember to remain professional.
Only post content on your Facebook page that is relevant to the interests of your target audience. Don't let yourself get caught up in the social aspect and start posting everything you find interesting. Keeping your posts relevant will better engage your audience than having lots of pointless posts.
Make listening your main thing. This life lesson is really important on Facebook too. People don't want to be talked at. They want to be talked to. That means hearing them and responding based off of the conversation. The better listener you are on Facebook, the more fans that you'll make.
Use the Facebook update option sparingly. This tool allows you to engage directly with your followers. Only use it for real news events that are important to your followers. You should not use this feature to promote your products; only use it to inform them of important happenings.
Do not hesitate to moderate the negative comments you receive on your Facebook page. Some customers will probably post complaints on your Facebook page. Try satisfying them by offering a free product or a refund but do not start an argument. You could develop a negative image for your brand if your customers see negative comments on your page.
Make sure that the attitude you are giving your fans reflect the business you are representing. For example, you should not be serious all of the time while trying to sell costumes. Figure out what image you would like you brand to portray, and make sure everything you post resonates this.
Vary the timing of your posts to see when you get the most likes or comments. For instance, a lot of people are on social media sites late at night, after ten. Your post may get more visibility if it goes up then. And, if you don't want to be doing work related tasks that late at night, you can always take advantage of the scheduling feature that Facebook offers and write the post during the day.
Post pictures along with your text. It will make your post stand out in the newsfeed, and it gives it a little extra edge. Make sure, however, that you either use your own pictures or you use royalty-free images when posting. This is important because you do not want to essentially take someone else's property without asking.
As said in the beginning of this article, Facebook marketing can benefit your business greatly. It's not only for corporations or other well-known venues, but can be used to benefit the mom and pop shops as well. Remember the tips in this article to use Facebook marketing for your benefit.
Sponsoring a contest can be a fantastic way to get more followers on Facebook. Take advantage of this great idea. Encourage people to "like" your Facebook page, and offer discounts or prizes in exchange. It is important that you always follow through on any prizes you claim to give; otherwise, people will view you as dishonest.
Be sure your Facebook page properly represents your business or company. Usually, fans of your page are there because they are interested in learning about what you offer. If you do not have any details about your products or services, they may be confused about what it is you are offering.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Get your subscribers to interact with you by asking some questions. You could for instance ask people to share a funny anecdote with you or to give their opinion on a certain topic. This is a great way to get your subscribers to interact with you and with each other.
Build your brand's personality. If you make a bunch of posts that aren't interesting them people will associate that with your brand. Show some personality, however remember to remain professional.
Only post content on your Facebook page that is relevant to the interests of your target audience. Don't let yourself get caught up in the social aspect and start posting everything you find interesting. Keeping your posts relevant will better engage your audience than having lots of pointless posts.
Make listening your main thing. This life lesson is really important on Facebook too. People don't want to be talked at. They want to be talked to. That means hearing them and responding based off of the conversation. The better listener you are on Facebook, the more fans that you'll make.
Use the Facebook update option sparingly. This tool allows you to engage directly with your followers. Only use it for real news events that are important to your followers. You should not use this feature to promote your products; only use it to inform them of important happenings.
Do not hesitate to moderate the negative comments you receive on your Facebook page. Some customers will probably post complaints on your Facebook page. Try satisfying them by offering a free product or a refund but do not start an argument. You could develop a negative image for your brand if your customers see negative comments on your page.
Make sure that the attitude you are giving your fans reflect the business you are representing. For example, you should not be serious all of the time while trying to sell costumes. Figure out what image you would like you brand to portray, and make sure everything you post resonates this.
Vary the timing of your posts to see when you get the most likes or comments. For instance, a lot of people are on social media sites late at night, after ten. Your post may get more visibility if it goes up then. And, if you don't want to be doing work related tasks that late at night, you can always take advantage of the scheduling feature that Facebook offers and write the post during the day.
Post pictures along with your text. It will make your post stand out in the newsfeed, and it gives it a little extra edge. Make sure, however, that you either use your own pictures or you use royalty-free images when posting. This is important because you do not want to essentially take someone else's property without asking.
As said in the beginning of this article, Facebook marketing can benefit your business greatly. It's not only for corporations or other well-known venues, but can be used to benefit the mom and pop shops as well. Remember the tips in this article to use Facebook marketing for your benefit.
